We recently pulled together our 4th annual Buzz Report and one of the new questions we asked respondents was which small to mid-sized organizations impressed them digitally to the level of providing us their unprompted nomination. Here is some of our shortlist: #1...
Customer Conversations about Financial Services is a subscription, social media brand tracking program that enables banks and other financial services to gain valuable insight about their brand, products, services and channels over time. The program supplements...
What’s a Wikibrand?
A progressive set of organizations, products, services, ideas and causes, tapping the powers of customer participation, emerging technology adoption, social influence and talent collaboration to drive business value.
Derived from Hawaiian word wiki meaning quick subsequently meaning tribal knowledge and a collaborative website and Middle English word torch meaning a distinctive name identifying a product or a manufacturer.
"We are past peak social, peak app and peak Angry Birds. What the people now want out of the internet is less shiny thing, and more utility. Improve people's life, save them time or make something easier and you will find a market in your future."